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Franchised Managed IT Service Solutions


This opportunity represents the acquisition of an established technology services company providing managed IT support, cybersecurity solutions, and computer repair services to both small businesses and residential customers in a fast-growing metropolitan region of North Carolina.

The business has developed a strong reputation for responsive service and dependable technical support. Approximately 75% of revenue is derived from business clients, with the remainder coming from residential services. The company currently maintains dozens of recurring monthly managed service contracts, creating predictable revenue and long-term customer relationships.

Services include outsourced IT management, help desk support, cybersecurity protection, backup and disaster recovery solutions, hardware procurement, and on-site technical support. The company operates with professional systems for remote monitoring, service ticketing, and client management, enabling efficient operations and scalability.

The business is supported by a stable and experienced technical team, including multiple full-time technicians who handle the majority of day-to-day service delivery. The owner’s primary role focuses on sales, client relationships, and administrative oversight rather than technical service work.

This structure allows a new owner to focus on growth opportunities such as expanding recurring service contracts, adding dedicated sales support, and further developing the company’s presence within the small business market.

The regional market contains thousands of small and medium-sized businesses that rely on outsourced IT services, providing significant growth potential for an owner interested in expanding client acquisition.

This opportunity may be well suited for:
- Sales-oriented entrepreneurs
- Technology professionals seeking ownership
- Managed service providers looking to expand geographically
- Investors seeking a recurring-revenue service business

The current owner is pursuing other professional interests and is willing to provide transition support to ensure a smooth handover of operations, staff, and client relationships.
Additional details will be provided to qualified buyers after execution of a confidentiality agreement.



Listed By: VR Business Brokers of Raleigh

Background information

Reference:

16971351-CF

Year established:

2021

Reason selling:

Career Shift

Finance

Sales:

$603,000

Profits:

$147,000

Profit type:

Discretionary Earnings

Operations

Employees:

2 FT, 1 PT

Premises

Location:

Wake County, NC

Opportunities

Growth:

Significant growth opportunities exist by increasing recurring managed service contracts, expanding marketing and networking efforts, and hiring a dedicated sales or business development representative. The local market includes thousands of small businesses that rely on outsourced IT support.

Market:

Demand for outsourced IT services continues to grow as small and mid-sized businesses rely more heavily on cloud technology and cybersecurity protection. Most companies prefer outsourcing IT rather than hiring internal staff. Competition includes independent IT consultants and regional managed service providers. The business differentiates itself through team-based support, established systems, and recurring service agreements.

Price and terms

Price:

$450,000

Training:

3 Months Negotiable